Glossary

This glossary explains core terminology of MOIA’s Ridepooling API product.

Customer

A single human being who is registered for the Ridepooling Service and is ordering Trips to travel through the Service Area as a Rider.

Integrator

A B2B partner who integrates the Ridepooling API into their digital products with the intention to offer a Ridepooling Service to Customers.

Load

A load represents a single Rider with all large physical objects that should be transported in the vehicle when taking the Trip.

Offer

An Offer describes a potential Trip which the Ridepooling Service can fulfill. Its content is mainly dictated by the Customer’s offer request.

Rider

A single human being who is travelling through the Service Area by taking one or more Trips.

Ridepooling API

gRPC API which enables the key functionality and intelligence to execute and offer a state-of-the-art Ridepooling Service in cities.

Ridepooling Service

A digital-based mobility service which involves bundling travel requests from several Riders who want to travel in a similar direction. The route planning, the allocation of Trips to vehicles and their distribution etc. is carried out by an algorithm.

Service Area

An area in the physical world where a Ridepooling Service is provided to Customers.

Stop

A stop is a location where a vehicle can pick up or dropoff a Rider.

Trip

A Trip is a Customer ordered transportation of Rider/s from location to location within the Service Area.